Refund policy

HAWYA Refund & Return Policy

At HAWYA, every piece is crafted with attention to detail and designed to meet the highest standards of quality. If you're not completely satisfied with your purchase, we're here to help.

Return Period

Customers may request a return within 14 days from the date the order is delivered.

Return Eligibility

To qualify for a return, items must:

• Be unworn, unused, and in their original condition.
• Have all original tags attached.
• Be returned in the original packaging.
• Be free from stains, odors, alterations, or signs of wear.

Proof of Purchase

A valid order number or proof of purchase is required for all return requests.

Non-Returnable Items

The following items are not eligible for return:

• Items marked as Final Sale.

Refund Process

• Once the returned item is received and passes our quality inspection, the refund will be processed.
• Refunds will be issued through the original payment method whenever possible.
• Original shipping charges are non-refundable unless the return is due to a damaged item, manufacturing defect, or an error made by HAWYA.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. We will review the issue and provide a suitable resolution.

Policy Notice

HAWYA reserves the right to reject any return request that does not comply with the conditions outlined in this policy.

HAWYA – Wear Your Identity.